Certified 2016 Nissan Pathfinder SV in Vancouver, WA

“ i Am not fond of service departments for dealerships but this one has restored my faith in them doing a good job. They are friendly, profession and do a good job. They also are reasonable in what they charge. ”

“ i Am not fond of service departments for dealerships but this one has restored my faith in them doing a good job. They are friendly, profession and do a good job. They also are reasonable in what they charge. ”

“ I had a couple concerns and they were taken care of in a more than fair fashion. Great job by alone a great car. Thanks. ”

“ I had a couple concerns and they were taken care of in a more than fair fashion. Great job by alone a great car. Thanks. ”

“ I came in by myself to test drive a car I was considering, the CX5. Peter Gregg definitely had a plan for the test drive which enabled me to learn about some of the amazing features of this car. He was available for every question I had after the initial trial, as well as encouraged me to contact him, for any question no matter how small, after the sale. Justin Lang made the paperwork easy to understand and as quick as can be possible. ”

“ I came in by myself to test drive a car I was considering, the CX5. Peter Gregg definitely had a plan for the test drive which enabled me to learn about some of the amazing features of this car. He was available for every question I had after the initial trial, as well as encouraged me to contact him, for any question no matter how small, after the sale. Justin Lang made the paperwork easy to understand and as quick as can be possible. ”

“ Always have a good experience at this dealership! I think they have added more help since they are always so busy. They are always friendly and the service is good ”

“ Always have a good experience at this dealership! I think they have added more help since they are always so busy. They are always friendly and the service is good ”

“ Amazing, clean, comfortable, fun Dealership. Enjoyed the Sales experience as well as the Service's received at their top notch service center. Jamie the new Service Manager is amazing and went the extra step to be sure I was taken care of.... ”

“ Amazing, clean, comfortable, fun Dealership. Enjoyed the Sales experience as well as the Service's received at their top notch service center. Jamie the new Service Manager is amazing and went the extra step to be sure I was taken care of.... ”

“ This was one of the best new car buying experiences we have ever had. Both Ryan and Peter were knowledgeable about the CX-5 and its features and answered all our questions. Peter was very helpful in guiding us through the final buying process and after the sale he took time to demo the major features and answer any further questions. He also made himself available for any help in the future. ”

“ This was one of the best new car buying experiences we have ever had. Both Ryan and Peter were knowledgeable about the CX-5 and its features and answered all our questions. Peter was very helpful in guiding us through the final buying process and after the sale he took time to demo the major features and answer any further questions. He also made himself available for any help in the future. ”

“ Buying a new car can be stressful, but Olivia at Alan Webb made the experience delightful. She was extremely helpful throughout the entire process, and made sure that we were getting the deal that we had hoped for. This is our first ever Mazda, and we plan on coming back for the next one! So happy we found Alan Webb Mazda, and Olivia Lyon! ”

“ Buying a new car can be stressful, but Olivia at Alan Webb made the experience delightful. She was extremely helpful throughout the entire process, and made sure that we were getting the deal that we had hoped for. This is our first ever Mazda, and we plan on coming back for the next one! So happy we found Alan Webb Mazda, and Olivia Lyon! ”

“ I had a tire blow up on the freeway ball traveling. Webb Mazda answered my calls promptly and was able to get me in immediately for a replacement. The staff was excellent very friendly. Overall an excellent experience. Highly recommended! ”

“ I had a tire blow up on the freeway ball traveling. Webb Mazda answered my calls promptly and was able to get me in immediately for a replacement. The staff was excellent very friendly. Overall an excellent experience. Highly recommended! ”

“ Eager to please staff was amazing. They even picked my trade up at home so I didn't have to arrange how to do it. Love my car!! ”

“ The sales rep was great but your financial department has one person available for both Chev and Mazda. I did the paper work on Monday and made appointment to bring in the cash (check) for the total of the purchase on Wednesday. I arrived on time and the financial department was empty and was told that she was busy but would be with me in a few minutes. A little over one hour later I had to go to your Chev operation to meet her and in less than 5 minutes I was on my way. I was sorry that you cannot afford enough help to give excellent service. If the service department is run in similar manner as the financial department I will find another service department. Chuck Maples ”

“ Excellent Customer Service! I've brought my 2018 Mazda CX-5 twice for service since I moved here from California. I'm so please that the same great customer service is being provided here too! The lady that's in front I think her name is Jeannie is extremely detailed on providing quality customer service. She greeted me by 1st name and throughout the conversation. She read the online request of me needing a courtesy vehicle to go to work (located in Portland) while I dropped my car off for service which was very thoughtful of her verses when I called a couple days before my appointment. A different lady wasn't as helpful & stated I would just have to wait in the lobby while my vehicle is being serviced meaning I would be late to work which I wasn't fond of. Jeannie went over and beyond when I asked what time the service department closes. She let me know at 6pm and if I was running behind schedule I can drop the keys for the courtesy vehicle with the sales team & I would be able to get my car from them too. She even stated I can call in to provide payment over the phone which was very convenient. Overall Im happy with the service. ”

“ Good service. Knowledgeable and friendly ”

“ Service staff met requirements of the recall replacement of ignition switch. Full Circle Examination enabled a repair follow-up review of this aged vehicle. Thankyou ”

“ Olivia was great with the whole process. I would recommend Alan Webb Mazda and Oliva to anyone who is interested in a great deal and an even better car! Thank you for helping me drive off in my dream car! ”

“ First of all, great cars. Never owned a Mazda before. Absolutely love my CX-9. Ive driven Audis and this is its match, better in some ways. Smooth as silk; great materials and finish. Makes me happy every time I sit down in the mocha brown leather seats. Excellent Sales experience, not bad. Young salesman, somewhat inexperienced but pleasant, got answers, available. Proactive - he noticed a Navi chip missing and saved me a trip to service. Price was Costco program (*highly recommend*) and a reasonable prior year model rebate, so no haggling. A few extras thrown in to sweeten the experience. Solid good. Big five star to the Service Department. I saw other reviews that focused on terrible service. I did not (personally) see that. Quite the opposite. I had a minor glitch in my electronics the day I brought it home. Called them on the back way in. “Secora”, the rep, gave me several last minute scheduling options, one of which was immediate drop off with a loaner car. It was ready when I got there. From drop off to pick up, service desk bent over backwards to get the job done quickly, and delivered my car back early with a sample multi-point inspection thrown in to show what I can expect next time. I think they’ll do fine. Haven’t met the others but Secora shows what a difference intelligent, motivated employees can make. Excellent Service. I thought about a five star, but they’re not quite there. Finance/accounting was below average - needing a very talented assist from their sister Chevy dealership next door to complete the process. But, a *solid good*. ”

“ Service staff met requirements of the recall replacement of ignition switch. Full Circle Examination enabled a repair follow-up review of this aged vehicle. Thankyou ”

“ Olivia was great with the whole process. I would recommend Alan Webb Mazda and Oliva to anyone who is interested in a great deal and an even better car! Thank you for helping me drive off in my dream car! ”

“ I went in for 30k mile service. When car was finished I was told I didnt need new air filter or cabin filter because they looked like they were recently replaced. I appreciate them not just replacing them and charging me when I didn't need them. I will definitely go back ”

“ We had a great experience. No pressure. Peyton was a great person to work with. They were short on finance people so that took a little longer than expected. ”

“ We had a great experience. No pressure. Peyton was a great person to work with. They were short on finance people so that took a little longer than expected. ”

“ Service representative Secora Jones was very helpful and willing to go the extra mile to make sure everything goes well. Highly recommend this Service Center. ”

“ Service representative Secora Jones was very helpful and willing to go the extra mile to make sure everything goes well. Highly recommend this Service Center. ”

“ Came in for my first oil change. The front desk staff friendly and helpful, faster than expected completion time. But my car wasn't vacuumed, although not promised either. I did see another customer get their car vacuumed. ”

“ Came in for my first oil change. The front desk staff friendly and helpful, faster than expected completion time. But my car wasn't vacuumed, although not promised either. I did see another customer get their car vacuumed. ”

“ Besides selling some of the best cars in the world (yay Mazda!), Alan Webb Mazda and their service department are a quality dealership. I've had a couple of service appointments over the past month and both experiences have been genuinely good experiences. Thanks for taking care of me and my CX-5! ”

“ Besides selling some of the best cars in the world (yay Mazda!), Alan Webb Mazda and their service department are a quality dealership. I've had a couple of service appointments over the past month and both experiences have been genuinely good experiences. Thanks for taking care of me and my CX-5! ”

“ Olivia did a fantastic job. Her personality is very genuine and she expedited everything quickly and efficiently. She's a great listener. She made the experience fun. Thank you!! ”

“ Olivia did a fantastic job. Her personality is very genuine and she expedited everything quickly and efficiently. She’s a great listener. She made the experience fun. Thank you!! ”