Alan Webb Mazda Call Us
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SALES: (360) 334-3014 SERVICE: 360-334-3002 PARTS: 360-334-3004 3716 NE 66th Ave Vancouver, WA 98661
Service: 360-334-3002
Parts: 360-334-3004
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Testimonials

DEALERRATER
amiestewart13
Full Star Full Star Full Star Full Star Empty Star
8-3-2020
They responded to my Costco dealer request within minutes...

They responded to my Costco dealer request within minutes and worked out a deal that worked for me in a short time period. Paperwork took less than 45 minutes to complete!

DEALERRATER
Vince Gonzalez
Full Star Full Star Full Star Full Star Full Star
8-3-2020
I needed an oil change and the service associate was able...

I needed an oil change and the service associate was able to get my car in for an appointment within 2 days. The service was fast and there was not excessive up-selling of maintenance services, which I appreciated.

DEALERRATER
dhwheeler49
Full Star Full Star Full Star Empty Star Empty Star
8-2-2020
A great car and a great price! The downside; car not...

A great car and a great price! The downside; car not delivered washed clean and shipping plastic still on arm rests in car when delivered. Just not a thorough preparation for delivery of a new car. Knowledge of product mediocre by the sales rep. The finance administrator at the Chevy dealership was superlative. Really excellent at his position. Overall we were happy with the end result. The car we wanted at a fair price!

DEALERRATER
Dianna G
Full Star Full Star Full Star Full Star Empty Star
7-30-2020
I've had no issues coming to the service center here....

I've had no issues coming to the service center here. They are easy and convenient to my home. Clean, and compliant with social distancing .

CARS
Dianna G
Full Star Full Star Full Star Full Star Empty Star
7-30-2020
I've had no issues coming to the service center here....

I've had no issues coming to the service center here. They are easy and convenient to my home. Clean, and compliant with social distancing .

CARS
Jefferson
Full Star Full Star Full Star Full Star Full Star
7-27-2020
I have always found the employees pleasant to interact...

I have always found the employees pleasant to interact with when getting my car serviced. The waiting area is suitable so I recommend having your Mazda work done here.

DEALERRATER
Jefferson
Full Star Full Star Full Star Full Star Full Star
7-27-2020
I have always found the employees pleasant to interact...

I have always found the employees pleasant to interact with when getting my car serviced. The waiting area is suitable so I recommend having your Mazda work done here.

GOOGLE
Jeff Sparks
Full Star Full Star Full Star Full Star Full Star
7-25-2020
CARS
Scrappo43
Full Star Full Star Full Star Full Star Full Star
7-24-2020
Very friendly and helpful staff will be back again soon...

Very friendly and helpful staff will be back again soon when we need service Devra went out of her way to insure our visit was painless and easy. We especially liked the fact that we could use Lyft to go back home and bring us back when our car was ready.

DEALERRATER
Scrappo43
Full Star Full Star Full Star Full Star Full Star
7-24-2020
Very friendly and helpful staff will be back again soon...

Very friendly and helpful staff will be back again soon when we need service Devra went out of her way to insure our visit was painless and easy. We especially liked the fact that we could use Lyft to go back home and bring us back when our car was ready.

GOOGLE
Shannon Gillin
Full Star Full Star Full Star Full Star Full Star
7-24-2020
GOOGLE
Ron & Gloria Wilson
Full Star Full Star Full Star Full Star Full Star
7-23-2020
Ron & Gloria Wilson

Friendly, helpful & knowledgeable staff. It's such a perk to find such good service close to home.

GOOGLE
Sharon Logsdon
Full Star Full Star Full Star Full Star Full Star
7-22-2020
CARS
TAMITRON_11
Full Star Full Star Full Star Full Star Empty Star
7-22-2020
I love Alan Webb, everyone is so helpful and...

I love Alan Webb, everyone is so helpful and knowledgeable. I would have liked to have seen better mask and sanitizing procedures- I saw both front desk ladies with their masks under their noses, and another guy in the office talking without a mask on. No sanitizer at the front desk and the pen I used wasn't being sanitized either. Otherwise great service, even though they were running behind I was told it would take a while and given a Lyft ride to my appointment which was appreciated! Thanks!

CARS
heather55
Full Star Full Star Full Star Full Star Full Star
7-22-2020
Happy Car-Buying at COVID Time!

Happy Car-Buying at COVID Time!...

CARS
Srw
Full Star Full Star Full Star Full Star Full Star
7-22-2020
Ryan in Sales was easy to work with. He answered all my...

Ryan in Sales was easy to work with. He answered all my questions. I never felt pressured to buy. They worked with me to get what I wanted for my trade-in. Everyone was easy to work with. Thank you!!

DEALERRATER
Srw
Full Star Full Star Full Star Full Star Full Star
7-22-2020
Ryan in Sales was easy to work with. He answered all my...

Ryan in Sales was easy to work with. He answered all my questions. I never felt pressured to buy. They worked with me to get what I wanted for my trade-in. Everyone was easy to work with. Thank you!!

DEALERRATER
heather55
Full Star Full Star Full Star Full Star Full Star
7-22-2020
Happy Car-Buying at COVID Time!

A widow at 68, at COVID time I did most of my recent new car search ONLINE/phone. I began after a miserable LAST STRAW EVENT with my husband's 2001 sedan. After making my internal promise to buy NEW inspired by this continuing fiasco (previously I determined to TRY to keep the car) -- I returned home to the reminder that it was beloved Kurt's birthday! I insist KURT was directing me towards a new car. WHAT A GUY!! Normally I listen well to this "other-side" guidance, but over the expensive topic of CARS I was not so receptive apparently. Hence months of problems releasing my key upon parking. OUCH! If it was his “message”, I can tell you Kurt proved characteristically unrelenting over such matters of import! Makes me SO GLAD Kurt persisted on my hesitant behalf! My exceptional repair folks were closed for COVID during most of my angst. I looked at several makes of cars wanting a wagon hatchback for hauling. I happily owned such a wagon for 30 years. I talked with a few dealerships, CONSUMER REPORTS in hand for HELP (not my sole source). I dug up enough dirt over RECALLS and PROBLEMS (w/VIN #s too!) to redirect me. I find many car designs visually hostile and unattractive these days, so that was a FACTOR if I found inspiring choices. I also like COLOR, not preferring shades of white/gray/black. Sorting files after Kurt’s demise, I discovered that he had visited a Mazda dealership in Portland over a particular model. He would never have made the move without me totally on board, but he was cool in only casually mentioning the possibility of a new car. He did not talk details or speak of his visit. Needing to be frugal in advancing years, I simply asked him to reevaluate cost of owning/maintenance using our current car’s records (we’re great record-keepers). He reported that it was better than he thought and agreed to keep the sedan I ultimately traded in. But this curious discovery led me to think about MAZDA as Kurt researched well and to my mind often made exemplary conclusions. Savvy. I must be frank – it was LOVE AT FIRST SIGHT when I viewed this Eternal Blue CX-3 SPORT model online! Small enough, yet big enough! Nice curving, relaxed lines and a grill that didn’t look like it would devour me. I instantly knew I felt differently about THIS car, and kept returning to it just to celebrate! I FINALLY CONNECTED. Olivia quickly informed me they had just one left in this color! Thanks to the very attentive staff at ALAN WEBB MAZDA, on the 4th day of my intense search I drove my 2020 Mazda CX3 Sport home, saying goodbye to the sedan responsible for years of great memories and travels. A TIME FOR CHANGE, during this “TIMES THEY ARE A CHANGIN” era! Next day I returned to finalize, and thanked Olivia in Sales for such an effectively cooperative response by everyone. Nobody was pushy, but appropriately shared information for my decision-making. They all seemed to acknowledge that I knew a lot about what I sought – yet staff did not hold back to offer informed advice or helpful insights. Yup! Somehow, MASKS ON, we were all comfortable with each other and who we were . . . politely conducting the important and exciting business at hand. It’s wise to fully understand options and choices before you take them and make them! With my profile, I sought a dealership with close proximity for crucial convenience over need for certain types of repair/update/recall only dealerships may conduct. I feel most comfortable continuing such future relationships with the pleasant, capable, receptive staff I was so lucky to engage during this special car-buying time. It’s the first time in my life I personally bought a new car. It’s only the 2nd time I’ve owned a new car for my personal use. It is not just a need, but a privilege. I’m exceptionally pleased with my car’s handling/maneuverability, comfort and beauty. The Eternal Blue exterior seems to grab everybody within glance. Already I get compliments. I will continue my learning curve with the many technological features, and look forward to studying that manual! I am impressed with the below-cargo storage area, and the below-that: spare tire placement. I am able to nicely store away tools and so on. I particularly enjoy the quality AM/FM radio sound system. Kindly convey my GRATITUDE to Olivia, Chris, Charles, Justin and all others who so generously guided me through this important process!! HAPPY!!!

DEALERRATER
TAMITRON_11
Full Star Full Star Full Star Full Star Empty Star
7-22-2020
I love Alan Webb, everyone is so helpful and...

I love Alan Webb, everyone is so helpful and knowledgeable. I would have liked to have seen better mask and sanitizing procedures- I saw both front desk ladies with their masks under their noses, and another guy in the office talking without a mask on. No sanitizer at the front desk and the pen I used wasn’t being sanitized either. Otherwise great service, even though they were running behind I was told it would take a while and given a Lyft ride to my appointment which was appreciated! Thanks!

DEALERRATER
simonad62
Full Star Full Star Full Star Full Star Full Star
7-17-2020
Very happy!

We are very happy with our experience with buying a car here and the new car! This is the 4th car we have bought here!

CARS
simonad62
Full Star Full Star Full Star Full Star Full Star
7-17-2020
Very happy!

We are very happy with our experience with buying a car here and the new car! This is the 4th car we have bought here!

GOOGLE
Les Wells
Full Star Full Star Full Star Full Star Full Star
7-14-2020
Les Wells

I have had my car serviced and worked on recently at Alan Webb Mazda. Every time has been a good experience. They openly communicate about time and price. The repairs were done within the scope of work. I'm glad to have had them keep my vehicle operating and my daughter safe on the roads. I would have no hesitation in recommending them to others for service or work on their vehicles.

GOOGLE
Michael Robinson
Full Star Full Star Full Star Full Star Full Star
7-13-2020
Michael Robinson

Smoothest car purchase ever!!!

DEALERRATER
GLEN47
Full Star Full Star Full Star Full Star Full Star
7-8-2020
Had a great experience. Told me it would take an hour and...

Had a great experience. Told me it would take an hour and that’s exactly what it was! Waiting room was clean and they were following CDC guidelines

CARS
GLEN47
Full Star Full Star Full Star Full Star Full Star
7-8-2020
Had a great experience. Told me it would take an hour and...

Had a great experience. Told me it would take an hour and that's exactly what it was! Waiting room was clean and they were following CDC guidelines

DEALERRATER
JULIAMARYTHOMAS
Full Star Full Star Full Star Full Star Full Star
7-4-2020
Excellent

Great service. I can't remember the names of two people I dealt with (at the front and the shop) but both were perfect in every way. The sanitation extra was great.

CARS
JULIAMARYTHOMAS
Full Star Full Star Full Star Full Star Full Star
7-4-2020
Excellent

Great service. I can't remember the names of two people I dealt with (at the front and the shop) but both were perfect in every way. The sanitation extra was great.

YELP
Pete S.
Full Star Full Star Full Star Full Star Full Star
7-4-2020

They did well for me. Many things can go wrong with buying a car, but I am satisfied. They took back my lease early and put me into the car I wanted with a much lower payment. All good.

GOOGLE
Jason Spalding
Full Star Full Star Full Star Full Star Full Star
7-3-2020
Jason Spalding

They were very helpful and professional on every step of my Mazda services.

GOOGLE
jaime walker
Full Star Full Star Full Star Full Star Full Star
7-2-2020
jaime walker

Service department is friendly and fast!

CARS
Sandersandrea88
Full Star Full Star Full Star Empty Star Empty Star
7-1-2020
What I like about Mazda is every oil change they are on...

What I like about Mazda is every oil change they are on time and done quickly and let me know if my car needs any other repairs. I don't like how if I didn't have my lifetime oil change paperwork I wouldn't be able to continue receiving them for free. I didn't need to know company was audited. Also I was told they could program my new key that I purchased from batteries plus for 75 dollars but if for some reason they weren't able to I would still have to pay the 75 dollars. I understand cost is labor but I would of been upset to pay 75 dollars and get nothing if they couldn't get it to work. Don't feel I should have to gamble my money at a dealership.

DEALERRATER
Sandersandrea88
Full Star Full Star Full Star Empty Star Empty Star
7-1-2020
What I like about Mazda is every oil change they are on...

What I like about Mazda is every oil change they are on time and done quickly and let me know if my car needs any other repairs. I don’t like how if I didn’t have my lifetime oil change paperwork I wouldn’t be able to continue receiving them for free. I didn’t need to know company was audited. Also I was told they could program my new key that I purchased from batteries plus for 75 dollars but if for some reason they weren’t able to I would still have to pay the 75 dollars. I understand cost is labor but I would of been upset to pay 75 dollars and get nothing if they couldn’t get it to work. Don’t feel I should have to gamble my money at a dealership.

CARS
SCHMIDTT1124
Full Star Full Star Full Star Full Star Full Star
6-30-2020
Great service with excellent staff. I went in for an oil...

Great service with excellent staff. I went in for an oil change. The process was seamless, quick and easy. Would highly recommend Alan Webb Mazda.

GOOGLE
Todd Snider
Full Star Full Star Full Star Full Star Full Star
6-30-2020
Todd Snider

Excellent sales experience as well as when I brought my vehicle in to service for what I thought may be an issue. I was given a loaner and my service advisor kept in contact with me through the entire process. Definitely recommend Alan Webb.

DEALERRATER
SCHMIDTT1124
Full Star Full Star Full Star Full Star Full Star
6-30-2020
Great service with excellent staff. I went in for an oil...

Great service with excellent staff. I went in for an oil change. The process was seamless, quick and easy. Would highly recommend Alan Webb Mazda.

CARS
Jazzy
Full Star Full Star Full Star Full Star Full Star
6-29-2020
Had a great experience with the service department taking...

Had a great experience with the service department taking care of vehicle recall repairs. They contacted me to schedule repairs, then I was able to easily change appointment online when a conflict arose for first appointment. Staff went above and beyond to complete my repairs in a timely manner, finishing well before the estimated wait time. Debra kept me informed of the timeframe throughout the process both by text and in person. A great overall experience.

CARS
CAROL.DOREN
Full Star Full Star Full Star Full Star Full Star
6-29-2020
I appreciate you saving me money by letting me use my $30...

I appreciate you saving me money by letting me use my $30 coupon from Ron Tonkin! I would rather use you if you let me use coupon. Thank you for the good work you do!! Caroline D

CARS
JOEL.BRINK
Full Star Full Star Full Star Full Star Full Star
6-29-2020
Easy check in for service with friendly and courteous...

Easy check in for service with friendly and courteous staff. Work performed as expected and will return to this dealership for future service needs. Thank you!

CARS
Jay McLachlan
Full Star Full Star Full Star Empty Star Empty Star
6-29-2020
Sales experience was good and Chris Smith was a pleasure...

Sales experience was good and Chris Smith was a pleasure to work with. We also met with Natalie Erickson who handled our financial paper work and she was very nice and friendly. Later we did however have issues with what was removed from the vehicle by mistake and the residue and ants on the outside of the vehicle. We brought the vehicle back and they did a incomplete job of removing residue and in the process chipped and scratched the back bumper paint. For years we have been taking our 2014 Mazda 6 in for service work and had never had an issue before.

DEALERRATER
Jay McLachlan
Full Star Full Star Full Star Empty Star Empty Star
6-29-2020
Sales experience was good and Chris Smith was a pleasure...

Sales experience was good and Chris Smith was a pleasure to work with. We also met with Natalie Erickson who handled our financial paper work and she was very nice and friendly. Later we did however have issues with what was removed from the vehicle by mistake and the residue and ants on the outside of the vehicle. We brought the vehicle back and they did a incomplete job of removing residue and in the process chipped and scratched the back bumper paint. For years we have been taking our 2014 Mazda 6 in for service work and had never had an issue before.

DEALERRATER
JOEL.BRINK
Full Star Full Star Full Star Full Star Full Star
6-29-2020
Easy check in for service with friendly and courteous...

Easy check in for service with friendly and courteous staff. Work performed as expected and will return to this dealership for future service needs. Thank you!

DEALERRATER
Jazzy
Full Star Full Star Full Star Full Star Full Star
6-29-2020
Had a great experience with the service department taking...

Had a great experience with the service department taking care of vehicle recall repairs. They contacted me to schedule repairs, then I was able to easily change appointment online when a conflict arose for first appointment. Staff went above and beyond to complete my repairs in a timely manner, finishing well before the estimated wait time. Debra kept me informed of the timeframe throughout the process both by text and in person. A great overall experience.

GOOGLE
Patrick Ezpeleta
Full Star Full Star Full Star Full Star Full Star
6-29-2020
DEALERRATER
CAROL.DOREN
Full Star Full Star Full Star Full Star Full Star
6-29-2020
I appreciate you saving me money by letting me use my $30...

I appreciate you saving me money by letting me use my $30 coupon from Ron Tonkin! I would rather use you if you let me use coupon. Thank you for the good work you do!! Caroline D

DEALERRATER
SSX167
Full Star Full Star Full Star Full Star Full Star
6-28-2020
Devra is the best!

I tried to make an appointment online, but obviously I did something wrong. Devra told me not to worry and she worked me no problem. Alan Webb Mazda always has the best service department. I'll keep buying Mazda's since the service is so great.

GOOGLE
Stanley H.
Full Star Full Star Full Star Full Star Full Star
6-28-2020
Stanley H.

I have been taking my CX 5 Mazda car here the last 3 years and always have had great friendly service every time. Thank you

CARS
SSX167
Full Star Full Star Full Star Full Star Full Star
6-28-2020
Devra is the best!

I tried to make an appointment online, but obviously I did something wrong. Devra told me not to worry and she worked me no problem. Alan Webb Mazda always has the best service department. I'll keep buying Mazda's since the service is so great.